Contact HNGTools Support Team
Get Help With Our Free Online Tools
Welcome to the HNGTools support center! We're here to ensure you have the best experience with our free online tools, calculators, and generators. Whether you're facing technical issues, have suggestions for new features, or need help using our tools effectively, our dedicated support team is ready to help you.
At HNGTools, we're committed to providing reliable, accurate tools that solve real problems. Your feedback helps us improve our calculators, converters, and generators for everyone in our community.
Quick Response Guarantee: We typically respond to all inquiries within 24-48 hours. For faster support with common issues, check our FAQ section below or explore our tool guides and tutorials.
Send Us a Message
What Happens After You Contact Us?
When you reach out to our support team, here's what you can expect:
Immediate Response
You'll receive an automatic confirmation email within minutes of submitting your message, confirming we've received your inquiry.
Expert Assistance
Our team of tool specialists will review your message and provide personalized support based on your specific needs.
Follow-up & Resolution
We'll work with you until your issue is resolved or your question is thoroughly answered, ensuring complete satisfaction.
Frequently Asked Support Questions
How long does it take to get a response?
We typically respond within 24-48 hours. For urgent technical issues, we prioritize responses to ensure you get back to using our tools as quickly as possible.
Can I request a new tool to be added?
Absolutely! We regularly add new tools based on user suggestions. Many of our popular tools like the Habit Cost Calculator started as user requests.
What information should I include when reporting a bug?
Please include the tool name, what you were trying to do, what actually happened, your device/browser information, and any error messages you received.
Other Ways to Get Help
If you prefer alternative contact methods or need immediate assistance:
- Browse Our Tools: Many questions are answered in our tool documentation and descriptions
- Check Our Blog: Find tutorials and guides in our educational blog section
- Learn About Us: Understand our mission and approach in our About HNGTools page
Last Updated: October 2025 | HNGTools Support Team